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Compliant with Indonesian law

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Learn more about General Receipt in Indonesian

A General receipt, also known as a payment receipt, is a legal document in Indonesia that serves as proof of payment for a product or service. It is issued by the seller to the customer who receives the goods or services and pays the invoice. When invoices are generated and the customer makes a payment, it is standard practice for the seller to issue a payment receipt, acknowledging the receipt of funds. A general receipt informs the customer that the seller has received the payment due. In essence, a general receipt acts as a proof of payment for both the invoice issuer and the invoice recipient. Themis Partner offers a general receipt template that complies with Indonesian accounting rules. You can also avail the services of our professional accountants to assist you with your accounting needs in Indonesia.

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What is a General Receipt in Indonesia?

A Receipt is proof of payment, whereas an Invoice is a request for payment. It is a document that confirms that a consumer received the products or services for which they paid a business or that the business was properly reimbursed for the goods or services provided to a customer. Though receipts are not legally required for all transactions, they are almost usually issued to customers after they complete a purchase, making them widespread among both traditional and e-commerce enterprises.

Receipts are a vital proof-of-purchase document for both customers and companies, regardless of how they are distributed. Customers want receipts in the event that they have problems with a product or wish to return or exchange it, and you must be able to verify that a customer’s claims are true. Keeping track of customer orders and receipts can be difficult, especially if the customer wishes to return or exchange something; a high-quality order management system can make tracking orders, sending accurate receipts, and assisting customers who require assistance after the transaction much easier.

How to draft a General Receipt?

Because receipts are significantly less comprehensive than invoices, they are even easier to create. They do, however, include vital transactional information. They do not require a unique identification number or client information, but each receipt you issue should have the following information:

➤ Name, logo, and contact information for your company
➤ The selling date
➤ A detailed overview of the items and services sold
➤ The cost of each goods and service sold
➤ Any coupons or discounts
➤ The whole amount paid, including any applicable sales tax or fees

Order problems and returns have a significant influence on your customers’ experiences with your company; providing as much data as possible will make it simpler for both of you to resolve any difficulties that may emerge.

How should a General Receipt be used under Indonesian law?

Any type of receipt may be created using this form. The document is intended to aid in the preparation of the following certificates: monetary receipts, document receipts, goods receipts, service receipts, and contribution receipts. If none of these are genuine, the receipt also includes a “Other” option, where data regarding the transaction underlying the receipts can be freely given. Each participant’s name and address will be entered first, followed by the kind of receipt.

More information about the transaction will be needed to help fill up the receipt. Whether taking receipt of money, papers, or objects, the individual receiving the receipt should sign the document. The original should be returned to the individual who did not sign it.

Can a Receipt be issued in electric format?

Customers might be provided receipts either physically or online. They are often printed or written on the spot in brick and mortar companies, while some also provide electronic receipts emailed through email. Many e-commerce firms provide email receipts to customers immediately after they complete a purchase, however some may prefer to physically mail it after the items are sent.

When should you not use a Receipt?

Invoicing: A payment has not been made because of an invoice. It just validates the delivery or completion of a product or service; generic receipts are used to show payment.
Rent: When receiving rent, a Rent Receipt should be used as proof of payment rather than a generic receipt.
Salary: While payroll is a payment for labor, it also requires a payroll summary that includes information such as hours worked, overtime, taxes, and so on.

What happens if a receipt isn't issued in Indonesia?

In Indonesia, it’s crucial to issue a receipt for every transaction. A receipt, also known as “kwitansi”, serves as a legal proof of payment for a product or service. If a receipt isn’t issued, it could lead to potential legal issues and disputes. It might also create difficulties in financial record-keeping and tax reporting for both the buyer and the seller. Therefore, not issuing a receipt could potentially disrupt the smooth operation of business transactions and might even lead to penalties under Indonesian law.

Can a receipt be revised after issuance in Indonesia?

In Indonesia, once a receipt has been issued, it generally cannot be revised or altered. However, in certain circumstances, such as an error in the receipt, a new receipt may be issued with a note explaining the reason for the revision. It’s important to note that any changes to a receipt should be done in a transparent manner and in compliance with Indonesian accounting and tax laws.

Why download our General Receipt template?

A payment receipt is sent to a client to serve the primary goal of providing proof of payment on an invoice for a service or product.

While payment receipts appear to be primarily for consumers, they can also function as a payment reminder for the issuing firm in the instance of a partial payment.

Finally, preparing a payment receipt may appear to be an unnecessary, time-consuming process that may be spent on more crucial areas of running a business. To save time and ensure the consistency of the receipts you issue, Themis Partner provides a payment receipt template that is downloadable in Word format.

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